A booking is accepted only after we receive written confirmation from you along with full payment OR a non- refundable deposit of 20% of the value of the Travel Arrangements. (This may be waived solely at our discretion). Peak Season Bookings 50% advance payment of total value is required. If the booking is made within 30 days of arrival in Sri Lanka, then full payment is required at the time of confirmation. Full payment OR the payment of a deposit and your written confirmation will indicate an acceptance of these terms and conditions by you.
The balance payment (if any) due for Your Travel Arrangements must be paid by you not later than 30 days before arrival in Sri Lanka; If not, we may treat the booking as cancelled by you.
Payments for deposits and final monies for Travel Arrangements may be made either by
Rates and Price Variations: We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice. All prices are provided in United States dollars.
Change Of Itinerary After Holiday Has Commenced: Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for cancellations after commencement of Your Travel Arrangements or on any services not used for any reason. While We will use Our best endeavors to provide all Travel Arrangements as confirmed, reasonable changes in the Travel Arrangements may be made without notice to You if deemed necessary or advisable by Us at Our discretion.
Standard Cancellation Policy: We must receive written notification by you of any cancellation of your travel arrangements and will take effect the day we receive it. The following penalties will apply.
* Between 31 and 60 days - forfeit of deposit
* Between 15 and 30 days – 25% of total ground arrangement cost
* Between 08 and 14 days - 50% of total ground arrangement cost
* 7 or Less than 07 days – no refund of total ground arrangement cost
Special Cancellation Conditions: Certain accommodation and tour products will apply additional cancellation charges. These cancellation conditions and costs will be clearly advised to you in writing at time of booking. Commercial air flight and airfare cancellation charges will be incurred by you in accordance with Airline Tariff Regulations and will vary according to the type of airfare utilized. Our cancellation provisions also hereby override any conflicting cancellation provisions set out by any individual operators or suppliers used by us.